Unable to Drag & Drop Attachments in QuickBooks Enterprise 17?

Unable to Drag & Drop Attachments in QuickBooks Enterprise 17?

Unable to drag and drop attachments in QuickBooks enterprise17 Are the company file and documents you're trying to attach in the same location? (E.g. Server, Local) In order to have the Drag and Drop function to work, both company file and documents should be in the same location. If they are in the same location, let's try opening a sample file to check if the same thing happens there.

To open a sample file:

•  Go to the File menu and click Close Company. This will close the company file that you currently have open.
•  In the No of a Company Open window, click the Open a Sample File button and choose the sample company files you want to use.

When you use QuickBooks support Attached Documents with locally stored attachments, an Attach folder is created and stored by default in the same location as your company file. The connection between your Company File Attached the Documents will break the rename or move your company file.

How to fix an attachment in Quickbooks enterprise 17.

• Browse to the location where your company file is stored and open the Attach folder.
• Go to: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files\Attach.
•  Follow the appropriate steps below:
• If there is a folder with the new company name:
• Open the folder with the OLD company name.
• Copy the contents of the InBox folder and paste them in the InBox sub-folder of the folder with the New company name.
•  Copy the contents of the Txn folder and paste them in the Txn sub-folder of the folder with the New company name.
•  If there is NOT a folder with the new company name, change the name of the folder to match the name of the new company file. Use exactly what is in front of the .qbw.
• Click the Company menu in your QuickBooks Desktop.
•  Click Documents then choose Clean Up Attachment Links.

If you have any doubt about Close the Book you can contact our Quickbooks enterprise support phone number+1-855-441-4417 Here we provide full support service related to Quickbooks enterprise support
Article Reference: https://uberant.com/article/298746-unable-to-drag-drop-attachments-in-quickbooks-enterprise-17/